Frequently asked questions and contact

What is Universe TCG?

The platform for organising and enjoying competitive and casual Pokémon TCG and VGC events.

Do I need a Player ID?

Yes. Official tournaments require a valid Play! Pokémon Player ID.

What should I bring?

For TCG, bring a legal deck and game accessories; for VGC, bring a charged, updated device with your team registered.

Contact

For ticket, registration or authorised transfer issues, email us at:

We usually reply within 24–48 business hours.